At 3:44 a.m. yesterday, an e-mail arrived informing me that my 8 a.m. flight had been cancelled. Two minutes later, I was rebooked onto a 12:44 p.m. flight. Too bad my brain doesn’t have an inbox, because I didn’t see either of these messages until I was awakened by the alarm clock at 5 a.m.
Because I had to be in D.C. for an evening meeting, the rebooked flight didn’t work and I found my way into an 8:30 a.m. flight. All seemed good, until I tried to check in and there was no ticket for me. Apparently, my travel agent thought “rebook the flight” meant “Reserve the seat, don’t book it.” Argh!
A few calls later I was on my new flight. When I found out my original flight’s cancellation was because of United’s maintenance inspections, I felt better about my morning’s travails. “Better not to be on it if it’s not safe,” I consoled myself, as I boarded my new flight on American.
The new flight even pulled away on time.
Then it sat.
For 40 minutes.
Behind a plane that couldn’t seem to dislodge itself from the vehicle that had towed it away from the gate.
Guess United wasn’t the only one with maintenance issues that day.